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Terms and conditions

Introduction

These Terms and Conditions ("Terms") govern your use of Emu Casino (the "Platform"). By accessing, browsing or using the Platform, you agree to be bound by these Terms.

The purpose of the Terms is to define the relationship between you and us, as well as the rules and guidelines that apply to your use of the Platform. We reserve the right to modify these Terms at any time without prior notice.

By accepting these Terms, you acknowledge that you are of legal age (18 years or older) and agree to comply with all applicable laws and regulations. If you do not agree to these Terms, please do not access or use the Platform.

Account Registration

To register an account on the Platform, you must be eligible to do so. Eligibility includes:

  • Being at least 18 years old
  • Providing accurate and complete information during registration
  • Complying with our KYC (Know Your Customer) and verification requirements

You are responsible for maintaining the security of your account, including any sensitive information such as passwords or login credentials.

Deposits and Withdrawals

The Platform accepts various payment methods, including but not limited to:

  • Credit/Debit Cards
  • E-Wallets (e.g. Skrill, Neteller)
  • Cryptocurrencies (e.g. Bitcoin)

Minimum deposit limits apply, starting from $10 for most payment methods. Maximum limits may also apply.

Processing times and fees will be determined by the chosen payment method.

We reserve the right to request additional documentation or information from you in accordance with our Anti-Money Laundering Policy.

Bonuses and Promotions

Bonuses and promotions are subject to these Terms. Bonuses will be credited automatically upon meeting specific conditions, as determined by us.

Wagering requirements apply to all bonuses, starting from 45x for most bonuses. Some bonuses may have different wagering requirements.

Expiry clauses will apply to all bonuses, with a standard expiry period of 3 days.

We reserve the right to modify or cancel any bonus at any time without prior notice.

Gameplay and Fairness

The Platform uses RNG (Random Number Generator) technology to ensure fair and random outcomes in our games. In the event of a game malfunction, we reserve the right to void all bets placed during such period.

Limits on play will apply to prevent excessive betting or gaming activity. We offer various responsible gaming tools, including deposit limits, wager limits, and session limits.

Responsible Gambling

We take responsible gambling seriously. Self-exclusion options are available through our Platform's Responsible Gaming page. You may also contact us directly to request self-exclusion.

Deposit, wager, and session limits can be set by you at any time through your account settings.

Help and support links will be made available on the Platform for responsible gaming resources.

Prohibited Activities

The following activities are prohibited:

Bonus abuse, including but not limited to:

  • Using multiple accounts to accumulate bonuses
  • Colluding with other players to gain unfair advantage
  • Manipulating or exploiting game mechanics
  • Fraud, collusion, or manipulation of any kind
  • Use of bots or automated systems to place bets or manipulate games

Account Suspension and Closure

You may voluntarily close your account at any time. Inactivity or dormant accounts will be subject to automatic closure.

Breach of these Terms will result in immediate account suspension or closure, as determined by us.

In the event of a breach, we reserve the right to void all bets placed and withhold any winnings.

Privacy and Data Protection

We collect personal data from you during registration and throughout your use of the Platform. This information is used for:

  • Processing transactions
  • Verifying identity
  • Communicating with you regarding promotions or updates

Your personal data will be stored securely on our servers in accordance with GDPR (General Data Protection Regulation) requirements.

Limitation of Liability

We are not liable for losses resulting from:

  • System errors or malfunctions
  • Third-party links or services
  • Your failure to comply with these Terms

In the event of a dispute, we reserve the right to modify or void any transaction as necessary.

Amendments and Updates

These Terms may be amended or updated at any time without prior notice. It is your responsibility to review these Terms regularly for any changes.

We will notify you of significant updates through email or other communication channels.

By continuing to access, browse or use the Platform after any update, you acknowledge acceptance of the revised Terms.